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For SAME DAY reservations please call
(671) 989-8687 OR WhatsApp (671) 777-4096


Cancellation Policy

  • Cancellations made the day before your tour date will be given a FULL REFUND. Please contact us by phone for cancellations (671) 989-8687.

  • No-shows and cancellations on the day of your ride will be charged the FULL reservation cost.

  • Same day cancellations due to weather will be at the discretion of the captain. We still go out on days when it is on-and-off rain. 

  • Cancellations made by our staff due to weather will receive a FULL REFUND.

  • We reserve the right to cancel any tours if the customer is under the influence of any altering substance such as alcohol or recreational drugs. Any cancellations due to this will be charged full reservation cost. 

Jet Ski Policies 

  • Please show up ON TIME at your given check in time. If you show up late, the time will be taken from your jet ski ride time.

  • Max weight on the jet ski is up to 350 LBS (159 KG)

  • Showing up 30 minutes after/late to your check in time will result in loss of your spot with no refunds or time/date changes. 

  • We require a minimum of 2 participants to make a reservation.

  • Currently we can only take up to a max of 6 customer jet skis, whether that be single or tandem riders. 

  • Allow about an extra 20 minutes on top of your tour time for signing waivers and a briefing on the jet skis.

Parasail Policies 

  • Please show up 10 minutes before your check in time.

  • Parasailing is located at Hagåtña Boat Basin not Joe's Jet Ski.

  • Parasailing boats can hold up to 6 customers at a time.

  • Maximum combined weight of 350 lbs. (159 kg) per flight.

  • We operate rain or shine! 

  • We require a minimum of 2 participants to make a reservation.

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